Privacy Policy

At Ocean Voyage, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Ocean Voyage is a UK-based travel agency. For the purposes of data protection law, we are the “data controller” of the personal information you provide to us.

Contact details:

Ocean Voyage Limited

31, 4 Bramwell Way, Heron Place, E16 2FJ, London, UK

Email: info@oceanvoyage.co.uk

Phone: 074 78 122402

We may collect and process the following types of personal data:

• Name, address, and contact details (email, phone number)
• Date of birth and passport details (if required for booking)
• Travel preferences and booking details
• Payment information (processed securely through third-party providers)
• Communications sent to us via email, forms, or other channels
• IP address, browser type, and website usage data (via cookies)

We use your personal data to:

• Process bookings and travel arrangements
• Communicate with you about your booking or inquiry
• Send updates, offers, or promotional content (with your consent)
• Respond to customer service requests
• Improve our website and services

We process your personal data based on the following lawful grounds:

• To fulfil a contract (e.g., making a travel booking)
• With your consent (e.g., marketing emails)
• To comply with legal obligations
• For legitimate business interests (e.g., improving our services)

We may share your information with:

• Tour operators, cruise lines, and other service providers to complete your booking
• Payment processors and IT service providers who help us run our business
• Legal or regulatory authorities, if required by law

We do not sell your personal data to third parties.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Under the UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise your rights by contacting us at info@oceanvoyage.co.uk

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and offer tailored content. You can manage cookie preferences in your browser settings.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.